There are different steps you can take to solve your problems with other people. Some problems are simple to fix, that can only take minutes to resolve, but others can be more problematic, and take longer to solve. These set of 6 steps can work for either, you could go through them fast, if needed. Or you can take a longer look at each step.
Step 1: Cool off
Problems can not be solved when you are going through many emotions like angry and sadness, so you need to take time to cool off, and also let the other person(s) involved chill too.
Step 2:Tell the person(s) what is bothering you
You need to let the person know what is wrong, by using "I" messages it is easy to let the person know. You could say "I am very upset with you right now because you..."
Step 3:Each person aknowlege that they heard what the other said
Restate what the other person told you so they know that you have heard their side of the story.
Step 4:Take responsibility
You need to understand and accept what your part of the conflict was, and convince yourself and the other party that it will not happen again.
Step 5:Brainstorm solutions
You need to come up with a solution that both parties are okay with. You need to understand the other persons needs and wants in their resolution.
Step 6:Forgive and thank
Let the person know that you have forgiven them for their actions, and they should also admit to forgiving you. Thank the person for resolving the conflict instead of just being angry and not letting it go.
These are the 6 most important steps you can take when solving a conflict. I believe that these steps will come in handy at anytime, with any person. You could be fighthing with a relative, a friend, a coworker or even a stranger. If you use these steps the problem should be resolved and it should show you how not to start the same conflict with another person.
Source: http://www.learningpeace.com/pages/LP_04.htm
Written by Naomi Drew.
Monday, February 16, 2009
Monday, February 9, 2009
Decision Making Examples
The first decision making steps we learned was the G.R.E.A.T steps. Which was 1. give thought to the problem, 2. review your choices, 3. evaluate the consequences of each choice, 4. assess and choose the best choice, and 5. think it over afterwards. This process helps you decide if a decision you make it the right one for you. If you're not sure of something youre going to do you should go through these steps to make sure.
Another decision making guide is a 7 step guide. The first step is to identify the decision trying to be made. The second step is know yourself, what are you weaknesses and strengths. The third step is identify your options. The fourth step is gather information and data. The fifth step is evaluate options that will solve the problem. The sixth step is select the best option, and the last step, the seventh step is develop a plan of action.
These steps are alitte bit longer than the other ones, but it will work just as well. You have to gather alot more information for these, so this could be a decision making helper for long term goals, instead of short term goals. They are the same because they both help you solve problems, obviously. They are different because the 7 step is longer and it is more for long term goals and/or dreams.
Another set of steps that you could use are called the PLUS decision making steps. The steps are 1. define the problem, 2. identify the alternatives, 3.evaluate the alternatives, 4. make the decisions, 5. implement the decisions, and the last step 6. evaluate the decsion.
These steps are very much like the G.R.E.A.T problem solving steps, because you have to identify your problem right away from the begining. They are also similar because you have to evaluate the decision afterwards and see how it worked out for you, so if you didn't do it right, you will not repeat that mistake.
They are all alike in the sense that you solve problems with them, and they make the decsion making process alot easier. These can help you in any aspect of life.
Sources
http://www.decision-making-confidence.com/7-step-decision-making-model.html
http://www.ethics.org/resources/decision-making-model.asp
Another decision making guide is a 7 step guide. The first step is to identify the decision trying to be made. The second step is know yourself, what are you weaknesses and strengths. The third step is identify your options. The fourth step is gather information and data. The fifth step is evaluate options that will solve the problem. The sixth step is select the best option, and the last step, the seventh step is develop a plan of action.
These steps are alitte bit longer than the other ones, but it will work just as well. You have to gather alot more information for these, so this could be a decision making helper for long term goals, instead of short term goals. They are the same because they both help you solve problems, obviously. They are different because the 7 step is longer and it is more for long term goals and/or dreams.
Another set of steps that you could use are called the PLUS decision making steps. The steps are 1. define the problem, 2. identify the alternatives, 3.evaluate the alternatives, 4. make the decisions, 5. implement the decisions, and the last step 6. evaluate the decsion.
These steps are very much like the G.R.E.A.T problem solving steps, because you have to identify your problem right away from the begining. They are also similar because you have to evaluate the decision afterwards and see how it worked out for you, so if you didn't do it right, you will not repeat that mistake.
They are all alike in the sense that you solve problems with them, and they make the decsion making process alot easier. These can help you in any aspect of life.
Sources
http://www.decision-making-confidence.com/7-step-decision-making-model.html
http://www.ethics.org/resources/decision-making-model.asp
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